ENERGI PRIVACY POLICY
Last Updated: May 28, 2026
Effective Date: May 28, 2026
Energi, LLC ("Energi," "we," "our," or "us") is committed to protecting your privacy and handling your personal information with care and transparency. This Privacy Policy ("Policy") describes how we collect, use, disclose, and safeguard your information when you visit our website www.energistudios.co, attend our Cleveland studio, or use any of our services (collectively, the "Services").
We may update this Policy periodically. When we do, we will revise the date above. If changes materially affect your rights, we will notify you by email or through a notice on our website. Your continued use of our Services following any update constitutes your acceptance of the revised Policy.
(1) Information We Collect
A. Information You Provide
Account & Contact Information: Name, email address, phone number, and mailing address.
Membership & Scheduling Information: Class bookings, package purchases, date of birth, emergency contacts, and any health disclosures or fitness goals you choose to share.
Payment Information: Billing details are collected and stored securely by our third-party payment processor. We do not store your full payment card information on our systems.
Communications & Preferences: Information you provide when you contact us, submit forms, or sign up for updates.
Employment Applications: If you apply for a position with us, we may collect your resume, employment history, and related qualifications.
B. Information Automatically Collected
Usage Data: Device type, browser, IP address, pages visited, referral URLs, and session times when you use our website.
Cookies & Similar Technologies: We use cookies and similar tools for website functionality, analytics, and personalization. See Section 5 for details on managing your preferences.
Studio Attendance: Check-in history, class attendance, and participation logs.
(2) How We Use Your Information
We use the information we collect to:
Manage your membership, bookings, and overall studio experience
Process payments and send booking confirmations and receipts
Communicate with you about schedule changes, promotions, and studio updates
Send SMS or text message communications, where you have opted in
Analyze usage of our Services and improve our offerings
Maintain the safety and security of our studio
Comply with applicable legal and regulatory obligations
Manage employment applications and recruitment
We may also use de-identified or aggregated data for internal research and analytics purposes.
(3) How We Share Your Information
We do not sell your personal information. We may share it only in the following circumstances:
Service Providers: Third parties that assist us with payment processing, scheduling platforms, email delivery, website hosting, or other operational functions. These providers are authorized to use your information only as necessary to perform services on our behalf.
Studio Staff: To provide you with a safe, personalized class experience.
Legal Compliance: When required by law, subpoena, court order, or other legal process, or to protect the rights, property, or safety of Energi, our members, or others.
Business Transfers: In connection with a merger, acquisition, sale of assets, or other business restructuring, your information may be transferred to a successor entity.
With Your Consent: For example, if you choose to connect your account to a third-party fitness platform or app.
SMS / Text Messaging:
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
(4) Your Choices
Account Access & Updates: You can access or update your account information at any time through our scheduling system or by contacting us directly.
Marketing Communications: You may opt out of promotional emails by clicking "unsubscribe" in any marketing email or by contacting us at info@energistudios.co.
SMS Communications: You may opt out of text messages at any time by replying STOP to any message we send, or by contacting us directly.
Cookies: You can manage cookie preferences through your browser settings. For more information, visit www.allaboutcookies.org.
Account Deletion: To request deletion of your account and associated data, please contact us at info@energistudios.co.
(5) Third-Party Services
We may use third-party platforms and services, such as booking software, payment processors, and analytics tools, that have their own privacy practices. We encourage you to review the privacy policies of any third-party services you interact with through our platform.
(6) Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
(7) Children's Privacy
Energi does not knowingly collect or solicit personal information from children under the age of 13. If we become aware that we have collected personal information from a child under 13 without verified parental consent, we will delete that information promptly. If you believe we may have collected such information, please contact us at info@energistudios.co.
(8) Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Policy, including applicable legal, accounting, and recordkeeping requirements. When you request deletion of your account, we will honor that request subject to any lawful retention obligations.
(9) California Privacy Rights (CCPA)
If you are a California resident, you have the right to:
Know what categories of personal information we collect, use, and disclose
Request deletion of your personal information
Opt out of the sale of your personal information (we do not sell personal information)
Non-discrimination for exercising your privacy rights
To submit a California privacy request, please contact us at: info@energistudios.co.
(10) International Users
Our Services are intended for use within the United States. If you access our Services from outside the U.S., your information may be processed here, where data protection laws may differ from those in your home country.
(11) Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please reach out to us:
Energi, LLC
Website: www.energistudios.co
Email: info@energistudios.co